We saw some small improvement in the job market. A recent survey conductive by Insight Performance and the Small Business Association of New England also indicates some positive signs of recovery:
69% of those companies being surveyed stated that 2010 was a better year than 2009.
78% predicted that 2011 will be even better than 2010.
38% plan to offer base pay raise.
58% plan to add staff.
93% plan to retain or increase staff level.
It is nice to hear some positive news, but good news also comes with new challenges. Companies need a long term sustainable plan to attract and retain the best human capitals. During recession, everyone operates with a minimum budget in a “leanest-possible” organization. Chances are companies may end up keeping their A players and laying off most C or B players. When the economy is bouncing back, more companies are hiring, which requires companies to pay more attention to their existing A players because these top performers may go work for a competitor for a better offer. Retention management becomes a big challenge. A base pay raise will certainly help in some degree. In addition, what other tactics can help companies keep their A players? How do those reward or recognition programs work? What role does open communication between top management and employees play in retention management? What other tactics can a company use in retention management?
Another possible challenge is to manage employee relationships. Imagine that a company just laid off some A players’ “close friends” or “buddies” half a year ago but is now hiring new employees, what may those tenured associates feel about the company and the new hires? What can a company do to address this potential issue of employee relationships?
Mobley, N. (2011, January 7). 2011 human resource small business outlook. Inc.com. Retrieved February 12, 2011 from http://t.co/wGb51y4
“Every business interacts with a variety of publics: consumers, the general public, the financial community, the organizations’ employees, government, the media, suppliers, and many others. Public relations is the process by which the relationships with each to these publics is managed.” --- Reid and Bojanic, in Hospitality Marketing Management (2010, p. 492). Just recently at my workplace, there was an incident regarding one of my coworkers. It turns out that he used Facebook’s personal messaging system as a medium to exchange harsh words with another person. This person was not in any way connected to our company, but after finding out where my coworker worked through my coworker’s Facebook profile, this person decided to post on our company’s public Facebook profile what my coworker had said to them for anyone to see. It appeared that my coworker said things that were not nice; and even though he thought he was having a private conversation via personal messaging with this person, t…
A recent trend has emerged in the beverage industry that pinpoints a change in attitude and behavior in consumers. Want to find out what this new trend is? Next time you are at a grocery store, walk down the wine aisle and look for something out of the ordinary. Between all of the wine bottles, something different will pop out: wine cans. It now seems that beer is not the only alcoholic beverage sold in cans. Within the past year, the creation and consumption of canned wine have greatly increased. In fact, canned wine sales have more than doubled in the past year, according to a Business Insider study. The study showed that sales of canned wine reached up to a revenue of $6.4 million in 2015 and so far to $14.5 million in 2016. Although canned wine currently only makes up about 1% of the market, the growth rate is rapidly climbing, comments Sommelier, Andrew Jones.
The idea of canned wine only began a few years ago. Andrew Jones, who started Field Recordings winery in Paso Robles, Ca…
Recently, the American Hotel and Lodging Association (AHLA) and Smith Travel Research (STR) released the "2016 Lodging Survey." The goal of this biennial survey is to provide a current and comprehensive understanding of hotel operations, with the possibility of identifying the critical travel trends heading into 2017.
The survey covers a wide range of areas. I highlighted the key findings from the survey on Multibriefs.com, but here is a brief summary: TechnologyAlmost all hotels across various chain scales (from luxury to economy hotels) adopt central reservation systems (94-100 percent).More hotels are using mobile apps for customer service, including checking-in into a hotel. 98 percent of hotels offer high-speed in-room internet service with wireless access, with fewer hotels charging for the service. Fewer hotels are using social networking sites for marketing purposes, dropping from 93 percent in 2014 to 87 percent in 2016.
Additional discussions for consideration: Repla…