Secrets of a $1.4-Billion Chinese Fast Food Enterprise

This ABC News video reveals the secret ingredients of turning Panda Express into a fast food enterprise that had $1.4 billion in sales in 2010 and sells 65 million pounds of sesame chicken a year. They are:

Healthy Life Style
Continuous Learning
Developing Others
Acknowledging Others

It is true. Healthy employees are more productive. Providing supports for continuous education allows people to grow and succeed. It is also important for organizations to develop future leaders and acknowledge employees’ contributions. According to the co-CEO of Panda Express Andrew Cherng, the restaurant chain is not in the business of selling food; its purpose is more about developing people. It seems to me that Panda Express is just another example of why hospitality companies and entrepreneurs need to take good care of their biggest asset --- people. Are you in a “people’s” business? What do you learn from today’s discussion?


References:
The picture was downloaded from the web page of Wok Smart @ Panda Express

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