International Hotel, Motel + Restaurant Show 2011

This is the third time that I attended the International Hotel, Motel + Restaurant Show (Hotel Show) in New York City. While my schedule did not allow me to “explore” the new neighborhoods and trends in the City, I attended the Leadership Forum in the Hotel Show and the Alligator Hour hosted by CHRIE.

I did not find any “wow” factors or information that really surprised me in the Hotel Show. I, however, wrote down some notes taken in the Leadership Forum. If you attended or presented in the Hotel Show, let me know if you agree or disagree with me on the following:  
  • Overall, the statistics have shown signs of recovery based on ADR and occupancy, but the performance has not bounced back to the “peak” yet. Many uncertainties still exist (from a variety of sources).
  • Opportunities can be found in the university, military, and airport markets because they have captive customers.
  • There are several market “myths.” The truth include: income does not define segments; leisure, not business, drives the industry; there is a “clear cut” of business and leisure travelers; Boomers will not be completely replaced by Millennials; traditional reservation channels are still working.
  • Technology, especially “green technology,” is still a big focus of this year’s Hotel Show. I, however, did not hear anything unexpected.
  • Boutique hotel is still a big trend. As a matter of fact, Boutique Design New York also took place at the same time and in the same location as the Hotel Show did.

Overall, I liked this trip. I met many colleagues and the future industry leaders (students) in the Hotel Show and the Alligator Hour.

To check out the pictures I took in the Hotel Show, please visit (and Like) my Facebook Page.

Relevant discussion:
International Hotel, Motel + Restaurant Show 2010
Pictures taken in the Hotel Show of 2010

Selected Picture 1: MenuPad and Using Technology in Portion Control


Selected Picture 2: Mini Bar in Hotels

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