A MIT Dropout Became an Entrepreneur by Bridging Technology and Restaurant Service

We had a discussion about technology, college dropouts, and higher education earlier. This CNN News video shows us a start-up of bridging the tablet technology and restaurant service¹. The entrepreneur happened to be a MIT dropout².
Actually, using a tablet computer like iPad as a menu in a restaurant or in a hotel’s Concierge is not new.  This start-up builds its service in a cheaper device, a smaller tablet. Currently customers can play games, view pictures of the menu items, order meals, and make a payment directly on the tablet, but this technology is not designed to completely replace wait service --- at least, not yet at this point.
The start-up charges $100 to $200 per month for the service.  There are about 300 restaurants in the U.S. that have already adopted the menu-tablet service. It seems that customers love this service; restaurant owners can probably save labor costs and increase sales with new service and a higher table turnover rate.

How do you like/dislike this service? Will technology become a thread of jobs that are done by human beings? If so, what can waiters or waitresses do to re-position themselves so that they can continue working in the restaurant industry? If you are running a restaurant business, what business opportunities do you see from this menu-tablet technology?


1.
An example of “Great Entrepreneurship Ideas Must Root in Useful Service."
2. You may read more discussion about the value of college education in the previous discussion (also in the comment section).

 

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