An Interview with the Director of HR at the Sheraton Syracuse University

I invited the Director of Human Resources (HR) at the Sheraton Syracuse University Hotel and Conference Center to speak with us in my HR class this Tuesday. He shared with us what he does in a full-service hotel, which was an important component of my interview with him and had contributed to a great learning experience for students. I, however, believe that many professionals should have known what a Director of HR does in a company. Accordingly, I would rather share with you some career advice suggested by the guest speaker.  

First of all, a good HR manager requires certain level of maturity. Because a HR person deals with many secrets on the job, from employee’s salary information, birthday, marriage status, to things like going through a rehabilitation program, s/he must be able to keep secrets while dealing with a variety of employee issues.

Second, being flexible becomes even more important during the recession. If a job candidate is flexible in regards to location and work, s/he would have a much better chance of getting a job offer.

Third, job candidates must know how to market themselves. When a company receives hundreds of applications for one position, having a strong personal brand will help a candidate stand out from the crowd.

Last, traditional recruiting methods like classified ads on newspaper continue to be the most effective way of finding candidates for the frontline positions. I also heard that hotels and restaurants in New York City often use Craigslist to find job candidates. Accordingly, if a job seeker is looking for a job in Manhattan, s/he should try the Craigslist while practicing the online job search tactics we discussed before.

The students and I very much appreciate our guest speaker’s informative discussion. Based on your experience, do you agree on what I share above? If you happened to be sitting in the class, what are your takeaways from this interview?

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