What Is the Future for Hotel Centeral Reservation Centers?

In a recent post I shared on MultiBriefs.com, I discussed the future of the traditional central reservation centers (CRCs) in hotels.  If CRCs are determined to "step down from the stage," what can hotels do to prepare for the future?  Will a mobile service center be the answer?  If so, what will a mobile service center do?

What changes do you anticipate in CRCs?  If you work in a hotel's CRCs, what changes have you seen in the past five years?


References:
The picture was downloaded from PhonePhunnies.com

Popular posts from this blog

2017 hotel trends: Some indications from AHLA 2016 Lodging Survey

Convenience over Class: Serving Vino in Cans (by Kristen Rinck)

Put a Stop to Booking Abandonment (by Karen Valeria Sandoval)