Over the past two years, the hospitality industry has had to make major changes to deal with the many difficulties it has faced due to the COVID-19 pandemic. The most notable hurdle for the hospitality industry has been the labor shortage. With the dangers of COVID-19, it has been increasingly difficult for hotels to find and keep employees, causing the hospitality industry to make adjustments in order to compensate for the loss of on-sight workers. This leaves us with the following question, will the hospitality industry ever go back to the way it was before the pandemic? While things are opening back up after a long battle with Covid-19, the hospitality industry is still struggling to find and keep employees. According to the U.S. Bureau of Labor Statistics (2020), the amount of leisure and hospitality workers pre-pandemic was roughly 16.2 million employees in March 2020. A month later, the number of all employees dropped to 8.7 million, nearly half of what it was before. Currently,
The hotel industry is one example of many industries that were hit by the influence of COVID-19. The impact of the coronavirus on the lodging industry has been enormous, with travel-free environments leading to a drop in overall metrics for hotels around the world and a significant decline in monthly hotel revenue per available room, as well as average daily rates and occupancy. But Pandemic has also reinvented its business, including providing new opportunities for the hotel industry. What changes did the pandemic bring to the hotels? The COVID-19 pandemic is expected to affect changes in the type of travel, accelerating the individualization and miniaturization of tourism activities. As the tourism experience becomes richer, there is a trend of changing from group tourism to individual tourism, and COVID-19 is expected to strengthen the tendency to prefer small-scale individual tourism or free travel that can trust mutual safety rather than group tourism. Furthermore, as the dem