Skip to main content

Media Exposures


@ California State Polytechnic University Pomona 
Faculty Experts
Faculty Profile
Professors Use Byte-Size Material to Augment Classroom Lectures
Ratings at RateMyProfessors.com

@ Los Angeles Times
Quoted comments in the news article by Hugo Martin:
1. Airbnb and similar sites don't show fees upfront. People are mad about it. (re-posted by San Francisco ChronicleThe Seattle Times, The Philadelphia Inquirer, and The Sunbury Daily Items)
2. More hotels are checking out of the Bible business (re-quoted by Fox News and Houston Chronicle)
3. Guests at some Marriott hotels can stream Netflix, Hulu and Pandora

@ NBC News
Quoted comments in the news article by Martha White - Be wary of awesome and scathing online reviews

@ New York Times
Quoted comments in the news article by David Streitfeld - In a race to out-rave, 5-star web reviews go for $5

@ MultiBriefs.com (Contributing one article every other week)
Visit http://bit.ly/kwokbio for a full list of Kwok's articles on MultiBriefs. 

@ HospitalityNet.org
Visit https://www.hospitalitynet.org/author/148003349.html for a full list of Kwok's articles on HospitalityNet.  

@ Hotel-Online.com
Visit https://www.hotel-online.com/?s=linchi+kwok for a full list of Kwok's articles on Hotel-Online.com.  
 
@ Wallethub.com 
4. 2017's Best Travel Credit Cards

@ Inland Empire Magazine
A featured story on using technology in teaching - The digital classroom plan.

Interviews in radios
2. About virtual tourism in "Twenty-Something Traveler" (BreakThru Radio

@ Los Angeles Business Journal
Quoted comments in the news article about Catalina Island (by Caroline Anderson)

@ Cardbub.com

@ The Desert Sun
Cited comments in the news article by Michael Snyder - Apps, Websites Make It Easy to Find Hotel Bargains 

@ Voyagers' World (travel and tourism monthly) 
Selected Publications:

Popular posts from this blog

Social media engagement is immune to COVID-19 (by Steven Valenzuela)

In the unparalleled world of COVID-19, individuals are flooded with choices: whether it be what to eat or what church service to watch. While there are marketing strategies to get consumers to purchase products to immediately increase sales, it may be a more beneficial to engage with low spending consumers in the short term, so that businesses can keep them for the long term.   Social media game strong   During this time, it is crucial to keep social media posts constant and consistently more than ever before. A recent podcast by eMarketer reports that social media outlets such as Facebook have seen a significant rise in usage. The reality is that individuals have more time on their hands, which is why it is important for businesses to utilize their free time to create content for their social media channels. In a recent interview with the hospitality net, Leland Pillsbury stated  “Customers are going to come back...And if you allow your competitors to reengage with the guests before

The repositioning of Ten Ren’s Tea Time (by Eddie Long)

Ten Ren’s Tea was founded in 1953 and now operates one hundred retail stores globally, providing the finest teas to their loyal customers worldwide. Ten Ren’s combines modern technology and traditional methods when processing tea leaves to provide customers with the highest quality tea that aids in improving the quality of life and health for their customers. Ten Ren’s Tea Time, the restaurant, has a total of nine locations in the Southern California area. New Image: Ten Ren’s Tea Time recently changed its logo, as shown below. We can say that the marketing team wanted a change of the company’s logo to regain customer’s attention and regain their sales.  Just like they changed their logo, they also updated the website to fit the new theme. Their website appears more modernized than their previous design s, which can attract potential customers and returning customers. The company wanted to show its target market that they know what customers want and can accommodate any customer’s

Do you know where your prospects hang out during the #DeleteFacebook movement?

Facebook used to the cool place where everybody hangs out. Not long ago, Facebook was ranked the most visited website in the world , and the website where Americans spent the most time. Facebook page then became the most popular social media platform for business-to-consumer communications among various types of organizations. In recent years, however, Facebook faced several backlashes toward the platform’s data privacy practices and its CEO. Facebook is experiencing some challenges of maintaining its popularity among internet users, some of whom even call for a #DeleteFacebook movement . I myself, also notice a shift in my teenaged students’ interest in Facebook, even before the #DeleteFacebook backlash. So, if Facebook is no longer the cool place where everybody hangs out, which social media platforms can we use to communicate with our prospective consumers? The most popular social media platforms among U.S. teens According to a 2018 Pew Research Center report