Skip to main content

Biography

Image
By
@LinchiKwok
Linchi Kwok is an associate professor at The Collins College of Hospitality Management, California State Polytechnic University Pomona (Cal Poly Pomona). He is the Chair in the College's Retention, Tenure, and Promotion (RTP) Committee, in which he led the effort of making major revisions of the College's RTP document (2020/21 - 2024/25). He is also a Senator and a member of the Executive Committee at the University's Academic Senate, plus members of a few other university-level committees. When Cal Poly Pomona went through the quarter-to-semester conversion process, Linchi successfully led the College's Curriculum Committee in restructuring the curriculum.  

Linchi came to Cal Poly Pomona by way of Syracuse University (SU), where he was an assistant professor of hospitality management. Between 2011 and 2013, Linchi was named a Kauffman Professor in Entrepreneurship and Innovation at SU to support the university’s initiatives in teaching and research excellence in entrepreneurship and innovation. 

Besides his tenured and tenure-track employment, Linchi is a visiting professor at the Sun Yet Sen Business School (AACSB-, EQUIS-, and AMBA-accredited; among the top 3 business schools in mainland China) and taught at Rochester Institute of Technology and Texas Tech University. Over the years, Linchi has developed and taught undergraduate and graduate classes that cover a variety of subjects, such as marketing management, human resource management, market analysis in the lodging and tourism industry, hotel sales, information technology, service operations, social media marketing, and tourism management. 

Linchi’s research interests include hospitality management, service marketing, and information technology. Between 2010 and 2021, Linchi has submitted 20+ grant applications with a total of over $360,000 and received about $140,000 internal and external funds to support his scholarly work. Linchi has presented about 60 papers in conferences and conducted over 10 invited presentations on pedagogical strategies, dinner etiquette, and research methods. 

 Linchi's work received The W. Bradford Wiley Memorial Best Research Paper of the Year Award at CHRIE and several Best Paper/Proposal Awards in conferences. His research often appears in high-impact journals in the field. Linchi serves on the editorial board for International Journal of Hospitality Management (a corresponding editor), Journal of Hospitality and Tourism Research, Cornell Hospitality Quarterly, and International Journal of Contemporary Hospitality Management. He performs ad-hoc reviews for more than 20 hospitality/social science journals and conferences.

Additionally, Linchi is a thought leader in hospitality management. He publishes periodical viewpoint articles about hospitality news and trends (by invitation only) on Hotel-Online.com, MultiBriefs.com, HospitalityNet.org, and HotelExecutive.com, in addition to other exposures on mainstream media. Linchi is recognized as an expert in hospitality management at Cal Poly Pomona.  

 Linchi holds an M.S. and a Ph.D. degree in Hospitality Administration from Texas Tech University and an MBA degree from SU. His professional portfolio also includes several years of managerial and hands-on experience in the hospitality industry in the U.S. and mainland China. He can be reached at:

 The Collins College of Hospitality Management
Cal Poly Pomona
3801 W Temple Ave Pomona, CA 91768
Tel: 909-869-4523
E-mail: lkwok@cpp.edu 

Popular posts from this blog

Yammer: A Social Networking Site Exclusively for the Workplace

By
Effective internal communications among employees are related to some desirable organizational outcomes, such as robust morale, a clear vision, low turnover, and high employee engagement. The question is what platform can serve the purpose. This ABC News video introduces “ Yammer ,” an exclusive internal communication tool for companies. A user must use a valid company e-mail address to sign up for an account. Once an account is validated, the user will be led to the company page that is pretty much like a Facebook page. The difference is that only the users whose e-mail addresses share the same domain can see the wall and communicate with each other. I have no question about whether Yammer could be a useful internal communication tool for companies, but I just wonder: how many social networking sites do people need for communication? Why people have to “create” so many platforms or channels for “effective communications”? To many people, Facebook is only for “friends,” whe
6 comments
Read more

Can leisure and work-from-home demand stimulate extended-stay hotel growth beyond COVID-19?

By
The lodging industry is   struggling   to fill the empty rooms in 2020. For months, U.S. hotels are running at an occupancy of 50% or lower.     Not every segment   suffers the same impact from the pandemic, however. Demand for   home-sharing  facilities had already bounced back over the summer. Airbnb reported a higher booking than last year. Marriott’s home-sharing arm is also doing well, seeing a sevenfold increase in booking over last summer.     Similar to what a residential rental or home-sharing facility   offers , guestrooms in extended-stay hotels also feature a full-size kitchen or a kitchenette. Extended-stay hotels are designed for travelers who want to stay at a “home” when away from home. A guestroom at the Residence Inn Miami Sunny Isles Beach   Extended-stay hotels vs. home-sharing facilities     Because COVID-19 is primarily transmitted through direct or indirect human contacts, people are highly encouraged to avoid unnecessary human interactions, leading to more   con
10 comments
Read more

Will restaurants of the future still need a dining room?

By
It does not seem the coronavirus is leaving us soon, although we have seen good   progress in developing the vaccine . In recent weeks, many places reported   a surge of new infected COVID-19 cases . Some even resumed   lockdowns   and the mask-mandate order, forcing restaurants to   shut down indoor dining   services again.     As a short-term remedy, restaurants immediately shifted their offering to   curbside pickup and delivery  services. Meanwhile, restaurants are testing new concepts to embrace the   contactless self-service  trend for the future. Here are some examples,     Chipotle opened its first digital-only restaurant     The new prototype, known as the   Chipotle Digital Kitchen , debut in Highland Falls, NY, earlier this month. Different from the traditional Chipotle restaurant, the Chipotle Digital Kitchen features:     A lobby designated for pickup services through off-premise orders.   A see-through kitchen, allowing customers to see, smell, and hear what is going on b
Post a Comment
Read more