Skip to main content

Want to hire the right people? AI can help

AI (artificial intelligence) and machines can now perform many jobs for human beings. Even in the restaurant business, where most tasks are believed only real human beings can accomplish, some entrepreneurs have already begun using machines to cook and serve customers.

AI can help businesses manage their human capitals too. According to an update on CNBC,

AI can help companies pick the best candidates

Traditionally, the hiring and selection process would typically begin with candidates applying for a job. After the first screening by the hiring or HR managers, the candidates will then be invited for a series of phone or on-site interviews. When the assessments of all candidates are completed, an offer will finally be made to the best candidate.   

Using AI, companies can now pick the best candidate without involving any hiring or HR managers. The hiring process becomes:


·      A candidate applies for a position online.
·      AI can perform the initial screening based on the candidates’ qualifications and experience, the information that can usually be located in the application forms or resumes.
·      AI sends out a series of questions to the top candidates.
·      The candidates will then record their responses to the questions in a video with unlimited attempts until they are satisfied with their answers in front of the camera.
·      AI will begin analyzing the “25,000 data points” collected in the video, including the word choice made by the candidates (i.e., the content of the answers), intonations, nonverbal clues (e.g., reactions on the face).
·      AI will make a recommendation based on the analytic results.

The advantages of using AI in hiring

There are many advantages of using AI in hiring. The hiring process, for example, can be shortened and thus save time for the HR, especially for those popular employers who usually receive hundreds or even thousands of applications for one open position.

Then, machines can be more objective, helping companies eliminate the possible human errors or bias during the normal face-to-face interview process. Machines can also do a better job in collecting and analyzing multiple sources of data at a short time.

The disadvantage of using AI in hiring

The interviewing process with a machine or a camera can be intimidating to some candidates. While it is widely believed that younger generations are more comfortable with new technologies, older generations who prefer to have real human interactions during the interview process may feel discouraged or even discriminated with this new process. Alternatively, some outstanding and well-qualified candidates, regardless of ages or backgrounds, might be left out because they are not comfortable talking to a camera.

Sometimes, certain jobs in the service sector might emphasize more on the “human interactions.” In this case, solely relying on AI in hiring may not produce valid or reliable results.  

Other HR functions that are performed or assisted by AI

Besides hiring, AI can perform many tasks in HR. For instance, AI can provide solutions to HR in administrative work (e.g., managing payrolls and employee records), talent management (e.g., training and development), job evaluations, and even job design and job analysis.  

What job candidates can do to code with AI in hiring

AI will be here to stay, no matter if we like it or not. As job candidates, we can only expect more interactions with machines or cameras during the hiring process than with real human beings. At a minimum, we can practice the following to code with the challenges brought by AI:

·      To have more video calls with family and friends
·      To begin video blogging, either with a public or a private account
·      To videotape our presentations in school or at work and critique them afterward
·      To conduct mock interviews in front of a camera
·      To record the interviews in front of a camera and have them critiqued by the HR professionals


What role do you see AI will play in HR in the future? What additional suggestions will you make to the job seekers who are going to interview with a machine?

Note: This discussion is also available on MultiBrief.com; The picture was downloaded from Naukrirms.com.

Comments

Popular posts from this blog

Yammer: A Social Networking Site Exclusively for the Workplace

Effective internal communications among employees are related to some desirable organizational outcomes, such as robust morale, a clear vision, low turnover, and high employee engagement. The question is what platform can serve the purpose. This ABC News video introduces “ Yammer ,” an exclusive internal communication tool for companies. A user must use a valid company e-mail address to sign up for an account. Once an account is validated, the user will be led to the company page that is pretty much like a Facebook page. The difference is that only the users whose e-mail addresses share the same domain can see the wall and communicate with each other. I have no question about whether Yammer could be a useful internal communication tool for companies, but I just wonder: how many social networking sites do people need for communication? Why people have to “create” so many platforms or channels for “effective communications”? To many people, Facebook is only for “friends,” whe

Can leisure and work-from-home demand stimulate extended-stay hotel growth beyond COVID-19?

The lodging industry is   struggling   to fill the empty rooms in 2020. For months, U.S. hotels are running at an occupancy of 50% or lower.     Not every segment   suffers the same impact from the pandemic, however. Demand for   home-sharing  facilities had already bounced back over the summer. Airbnb reported a higher booking than last year. Marriott’s home-sharing arm is also doing well, seeing a sevenfold increase in booking over last summer.     Similar to what a residential rental or home-sharing facility   offers , guestrooms in extended-stay hotels also feature a full-size kitchen or a kitchenette. Extended-stay hotels are designed for travelers who want to stay at a “home” when away from home. A guestroom at the Residence Inn Miami Sunny Isles Beach   Extended-stay hotels vs. home-sharing facilities     Because COVID-19 is primarily transmitted through direct or indirect human contacts, people are highly encouraged to avoid unnecessary human interactions, leading to more   con

Will restaurants of the future still need a dining room?

It does not seem the coronavirus is leaving us soon, although we have seen good   progress in developing the vaccine . In recent weeks, many places reported   a surge of new infected COVID-19 cases . Some even resumed   lockdowns   and the mask-mandate order, forcing restaurants to   shut down indoor dining   services again.     As a short-term remedy, restaurants immediately shifted their offering to   curbside pickup and delivery  services. Meanwhile, restaurants are testing new concepts to embrace the   contactless self-service  trend for the future. Here are some examples,     Chipotle opened its first digital-only restaurant     The new prototype, known as the   Chipotle Digital Kitchen , debut in Highland Falls, NY, earlier this month. Different from the traditional Chipotle restaurant, the Chipotle Digital Kitchen features:     A lobby designated for pickup services through off-premise orders.   A see-through kitchen, allowing customers to see, smell, and hear what is going on b