Good --- Seeing the “New Face” of the Las Vegas Strip; Bad --- Experiencing Poor Customer Service in Chinatown
When I was in Las Vegas, I also experienced poor customer service in the Sam Woo Bar-B-Q Restaurant in Chinatown. Here are the dialogues between the waiters and guests:
Case 1 (Dialogue in Cantonese)I ordered a pan-fried Chinese vegetable with garlic, but it looked yellowish to me (should look freshly green) and did not seem to be an a-la-carte item. So, I asked the waiter: Sir, I don’t think the vegetable cooked right. It looks a little yellowish to me.
Waiter 1: What? It is very green. No vegetable can look as green as this!
Me: But it really does not look freshly green to me.
Waiter 1: Are you kidding? You ask somebody else then. It is green! You do not see it just because you are wearing glasses!
Waiter 2 stepped in, and added: It is indeed green. It is because of the (yellow) lights in the restaurant.
The pictures were taken in the Rooftop Pool at Marriott’s Grand Chateau. For more pictures of my stay in Marriott’s Grand Chateau, please visit my album on Facebook.