Skip to main content

Are neighbors friends or foes? A study of Airbnb listings' agglomeration effect



“Location, location, location.”

Location is often perceived as the most important factor when people assess the value of a home or property. In the lodging industry, location is an essential attribute of a property and can significantly affect a hotel’s financial performance.

Airbnb and the broader home-sharing businesses represent a new form of lodging products. Location is also a significant, influential factor that affects travelers’ purchasing decisions of a home-sharing stay. 

Recent research suggests that Airbnb listings are usually found in such popular locations as tourist attractions and points of interest. When more Airbnb listings are located in the same neighborhood, the competition will become more intense.  

Intense competition can be harmful to businesses, especially when they enter a price war. If that’s the case, why would Airbnb hosts choose to operate their short-term residential rental businesses in the neighborhood with other existing listings already? Would it be better if an Airbnb listing is located in a neighborhood with little competition?

The agglomeration theory

Economists argue that proximity in location for businesses providing similar services or products may allow them to profit from the positive externalities in the market. Such positive externalities include increased demands and production enhancements.

Consumers, for example, would like to shop or dine in a neighborhood with many retail stores and restaurants. Travelers may want to stay in an area with an abundance of alternatives. When a place is fully booked, they can easily find a nearby place without starting a new search in a less familiar neighborhood.

In another case, clustering in a location may help companies gain knowledge and resource spillover, as well as easy access to specialized labor and resources. It is not surprising to see that a large number of tech firms choose their headquarters in Silicon Valley, and many financial firms are located in Manhattan.

The research study and the research questions

To assess the agglomeration effect of the home-sharing sector, I worked with two other researchers, Drs. Karen Xie and Cindy Yoonjoung Heo, on a research project. We aimed to answer two research questions in our study:

1.    Would Airbnb listings benefit from agglomeration?
2.    Would such an agglomeration effect vary based on the service provider’s experience? That is, is the agglomeration effect uniform across the hosts managing one or more listings and the hosts with various lengths of tenure?

The data and the analysis

To answer the research questions, we built a dataset with three sources of data. First, we obtained the data through AirDNA on the monthly performance of the entire Airbnb listings in 201 zip codes of New York City from May 2015 to April 2016. Then, we collected a series of data from the hotels located in the same zip codes from Expedia as hotels and Airbnb listings are also competing against one another. Lastly, we included the neighborhood information from the American Community Surveys by the Census Bureau of the United States.

The dependent variable is an Airbnb listing’s RevPAN (measured in the logarithm of the average revenue per available nights in a month). Our independent variables include Airbnb listing agglomeration (measured in the logarithm of the number of listings agglomerated in a zip code where the focal listing is located), host capacity (number of listings simultaneously managed by a host, including the focal listing), and host tenure (number of months elapsed since the focal listing’s operator become an Airbnb host), plus other variables.  

We operated the analyses on a stepwise basis. First, we estimated the baseline model with the primary variables only. Then, we included the groups of control variables into our estimations.

The results

The results of our analysis were published in The Cornell Hospitality Quarterly, including:

1.    The level of agglomeration is positively associated with an Airbnb’s RevPAN. For each 10% increase of Airbnb supply in the neighborhood, the RevPAN of a listing would increase by 1.27%.

2.    The positive effect of agglomeration will decrease as a host manages more listings.

3.    The hosts with longer tenure can further strengthen the positive effect of agglomeration on a listing’s revenue performance.

The implications

The above findings add new empirical evidence to two streams of literature, including location research in the lodging industry and the ever-growing research regarding the home-sharing businesses. Practically, our findings are expected to assist the webmasters of home-sharing websites, the entrepreneurs who are running a short-term residential business, as well as the big hotel chains that have already entered the short-term residential rental market, in making business decisions regarding a home-sharing facility’s location. For instance,

·      Proximity in location should be set as a crucial factor when a home-sharing website displays the alternative options to the travelers according to their searching/browsing history. 

·      The service providers of home-sharing facilities must pay close attention to such an agglomeration of production enhancements and spillover demands when they choose the right locations for the listings.

·      Policymakers are advised to treat multi-unit commercial hosts and single-unit “mom-and-pop” hosts differently, according to the second finding.

Do you operate any home-sharing facilities? How critical is location to your business?

If you are a traveler who often stays in a home-sharing facility, how will a listing’s location affect your purchasing decisions?

Note: This post is also available on MultiBriefs.com

Comments

  1. Good afternoon Dr. Kwok,

    This was a great post. I myself do not own any home-sharing facilities, but I do have a friend who owns a couple of airb&bs. From her perspective, if the location is a busy tourist area, it does not really matter if there are a lot of other airb&bs in the area. Yes, there are competition, but because the area is so busy you're always going to have someone book it. Some people also look for amenities too like laundry, jacuzzi, or a nice scenery. Her listing is in the heart of Tokyo, Japan and it is near a subway station, convenience stores, and eateries. Therefore, she always has someone booking her Airb&b.

    Diana Nguyen HRT3020 section 3

    ReplyDelete
  2. Sarah Navarro- HRT 3020 Sec. 1
    This was a really interesting post! I had my first Airbnb experience about three months ago. It was in the heart of Studio City. It was near restaurants, shops, and Universal Studios. It was a convenient spot. Which is the reason we picked that Airbnb. It was a cute place and not too pricey. I do not own any home-sharing facilities but, I think location is very important. Usually when you're looking for a place to stay, one of your first questions is, "How far is it from ___?". People are usually willing to pay more if the place they are staying at is closer to places they want to go to.

    ReplyDelete

Post a Comment

Popular posts from this blog

Suggestive Selling – All You Have to Do is Ask!! (By Nicole Lee)

A simple, relatively normal thing occurred while in the drive-through at Del Taco with my boyfriend the other day.After placing our semi-high maintenance food order, the person taking my order, in a forced monotone voice, unenthusiastically asks, “Would you like to add our new blah, blah, blah for dessert?”All my sweet-tooth-driven ears heard was “dessert” and I wanted something sugary to complete my four-course drive-through meal. My boyfriend asked if I wanted the donut thing they were trying to push, but I ended up going with a churro.As we received our food, my boyfriend told the server, “Good job on the upsell.”In which we received the same unenthusiastic “thank you” in reply. This all led to a discussion about suggestive selling, how easy it is, how to do it correctly, and how beneficial it is.Of course, this Del Taco drive-through upsell experience did not meet our standards of how to do it correctly, but it worked!

Easy-Peasy
Both my boyfriend and I have sales and hospitality ba…

Are consumers loyal to home-sharing services? Implications for hosts, room-sharing websites, and hoteliers

Is today's market too tough for upscale restaurants?

Operating a restaurant is never easy, but is it particularly challenging for upscale restaurants?

Restaurants Unlimited Inc., for instance, which operates 35 fine-dining and “polished casual” eateries, filed for bankruptcy in Delaware last week. Earlier in June, the Four Seasons Restaurant, an iconic spot for power lunch in Manhattan also closed for business after its reopening within less a year.

Are these two examples an isolated case or the tip of the iceberg? Then, if upscale restaurants are struggling to survive in today’s market, what challenges are they facing?

The rising labor cost

According to the Bloomberg report, Restaurant Unlimited Inc. hires 50 salaried employees at the chain’s headquarter in Seattle, plus another 168 full-time and 1,885 part-time restaurant workers. The rising wages in Seattle, San Francisco, and Portland have resulted in a total of $10.6 million wage expenses in the fiscal year of 2019. Nevertheless, its revenue for the year ended in May dropped 1%, at $…