Sheraton Syracuse University Hotel & Conference Center (Sheraton SU)

Today, SU’s Hotel & Resort Operations class and I toured Sheraton SU. We met with the executives and listened to their presentations about managers’ roles, career advices, and the hotel’s strategic plans.

Sheraton SU has an enthusiastic executive team and well-maintained facilities. No wonder the property’s GSI (Guest Service Index) scores top 5% among all Sheraton Hotels and Resorts in North America. Recently, the property won the 2010 Good Earthkeeping Award from the New York State Hospitality and Tourism Association (NYSH&TA) --- the embedded video shows how “green” this hotel is*.

As part of Sheraton brand’s $6 billion makeover plan, Sheraton SU is undergoing an over $3 million renovation in 2011. The hotel will use more environment-friendly materials and energy efficient appliances. I am glad to know that SU owns a hotel that sets high standards for the industry in terms of guest service and sustainability. I look forward to seeing the updates of Sheraton SU.
References:
The first picture was copied from http://www.sheratonsyracuse.com/videos
Video was downloaded from http://www.youtube.com/watch?v=LVpc4w4MnBU
* Please click on the link provided above and watch the video on Youtube. I have difficulty uploading videos to my blog recently - I try to upload the video ASAP.

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