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An Insightful Look into Business Travelers

Embassy Suites Hotels’ conducted a second national Business Travel Survey. Here are some of the findings:

• The number of American business travelers dropped from 51% of last year to 43%.
• 71% respondents changed their travel habits --- they pay more attention to “value.”
• The top consideration of choosing a hotel is price (29%), followed by location (27%).
• Other important factors include free breakfast (7%) and complimentary shuttle service (3%).
• Differences between male and female business travelers are: flying first class (male 29% vs. female 16%) and staying in five-star hotels (male 33% vs. female 26%)
• Compared to the more senior business travelers, 48% young business travelers (21 – 34 years old) visit Facebook before making travel decisions (vs. 26%); 54% bring a MP3 players (vs. 33%); 50% carry smart phones (vs. 32%); 19% travel with portable DVD players (vs. 10%); 14% pack portable gaming devices (vs. 6%).

Embassy Suites Hotels is a Hilton Family’s upscale, all-suite hotel brand. In addition to bedroom(s), each guestroom in Embassy Suites Hotels has a living room (most with pull-out sofa bed). All Embassy Suites Hotels provide complimentary, cook-to-order breakfast and nightly Manager’s Reception with free appetizers and beverage. Embassy Suites Hotels also manage several websites to engage with hotel guests, such as,, and What service(s) does your hotel provide to meet business travelers' needs?

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