MSNBC released the results of an airline survey by Zagat. Here are some results:
- Top Economic Class: JetBlue. With newer planes, younger crews, and first-check bag free, I flew JetBlue several times after I moved to Syracuse.
- Top Premium Class: Continental. I am not sure if it will sustain after the mergers with United.
- Top Frequent Flyer Program: Virgin Airlines.
- Top Best-Value-for-the-Ticket: Southwest. I often flew Southwest when I was in Texas. I hope Southwest will fly to Syracuse soon.
- Top Flight Entertainment: JetBlue. I really like the individual “entertainment system.” I recalled that I flew Singapore Airlines in 2001, when I first experienced my individual game/movie system in my seat. Entering 2011, I wonder why there are still very few airlines that adopt this concept.
- Best Airport: Portland, OR. I agree that JFK and LaGuardia never brought me any pleasant experiences. Period. In terms of big airports, I like DFW the best.