Skip to main content

September 11, 2011: Looking Back and Moving Forward

This year’s September 11 is very special for two reasons: it marks the 10th anniversary of 911, and it is the day before the Moon Festival*. 911 has changed everybody’s life forever --- even for those who do not know anyone who lost his/her life in 911 or in wars. After 911, nobody could travel the same way as it used to be.

According to the Chinese tradition, family and friends will get together under the full moon during the Moon Festival. When we enjoy the moon cake and seasonal fruits/snacks, we think about our beloved, including those who are with us and apart from us.

Looking back and moving forward, our presence reflects our past and points to the future. I remember I first came to the U.S. for graduate school in 2001. Back then, nobody talked about boutique hotels, Facebook, Twitter, Groupons, iPhones, iPads, or anything about social media or smart phone trends. Now, they all become the must-know terms in the field.

Looking ahead, this Fox News video reports the online travel trends revealed by Expedia’s President Scott Durchslag. Did 911 change your life? If so, in what way? What impacts has 911 made to the hospitality, travel, and tourism industry? To what directions is the hospitality and travel/tourism industry heading?


 
*Moon Festival takes place on every August 15th according to the Lunar Calendar. Fall is usually soon approaching after the Moon Festival. We call the day before the Moon Festival as “The Day for Welcoming the Moon,” the Moon Festival as “The Day for Admiring the Moon,” and the day after as “The Day for Chasing the Moon.”

Comments

  1. I may be the worlds worst traveler. I get anxiety in airports, I'm never on time, I dont know how to pack lightly, and I've made a habit of getting lost. The terrorist attacks during 9/11 changed my traveling habits for the better and for the worst.

    With the new technology seen at airports to preform security checks, I am now punctual for my travel arrangements. I've gotten to know the flying system of what are more popular traveling days, and what are not. As well as when I can get the best deal to travel to different regions during non-peek traveling season.

    Security check points have trained me to pack less, depending on where I'm going. Why wait for a checked bag when I can carry on?? If I'm carrying on what can I bring?? What do I REALLY NEED, and what can I afford to leave at home?? Can I bring this on board or will it get confiscated?? All of these questions now determine what I pack.

    I think the hospitality, and traveling/tourism industry are going to increase within the next couple years. The economy plays a large factor on traveling, and with the economy recovering, I believe we will see an increase in traveling as well. The combination of Expedia and Groupon will also add to the increase in travel. Now that most families are paying closer attention to their budgets, these deals on cruises and trips will add to in increase in this industry!!

    ReplyDelete

Post a Comment

Popular posts from this blog

Yammer: A Social Networking Site Exclusively for the Workplace

Effective internal communications among employees are related to some desirable organizational outcomes, such as robust morale, a clear vision, low turnover, and high employee engagement. The question is what platform can serve the purpose. This ABC News video introduces “ Yammer ,” an exclusive internal communication tool for companies. A user must use a valid company e-mail address to sign up for an account. Once an account is validated, the user will be led to the company page that is pretty much like a Facebook page. The difference is that only the users whose e-mail addresses share the same domain can see the wall and communicate with each other. I have no question about whether Yammer could be a useful internal communication tool for companies, but I just wonder: how many social networking sites do people need for communication? Why people have to “create” so many platforms or channels for “effective communications”? To many people, Facebook is only for “friends,” whe

How Covid-19 will change the HR department? (by Vivian Tan)

With the current pandemic happening, many businesses are having a hard time. It is hard for them to maintain to pay all their employees, and many things have changed on how companies are running during Covid-19. Because of this virus, employees work from home and might lack the motivation to finish their tasks. Many businesses shut their doors infinitely and file for bankruptcy because it is hard to pay their employees, and there are not many businesses coming in. In the hospitality industry, the HR department must create policies and answer questions from the outbreak. It is also essential that they communicate with workers for any updates and make sure that it does not affect their daily operations.     When it comes to covid-19 concerns, the HR department should communicate with the employees for any updates on the virus, such as informing employees about policies, personal hygiene, posting signs around the workplace about symptoms of the virus, and wear masks. Also, asking employee

The 2020 hospitality and tourism trends that will likely stay in 2021 and beyond

The COVID-19 pandemic had made an unprecedented impact on the   global economy   in 2020. The good news is the long-waited COVID-19 vaccines will   soon become available . Let’s hope that the coronavirus will disappear soon as we enter the New Year.     Looking back before we look forward   At year-end 2019, I predicted a few   2020 trends   in hospitality, retail, and tourism businesses. For example, I recommended that we should pay special attention to the following areas:      A shifting focus on food delivery, sustainable food, and quick-casual restaurants. Using AI and facial recognition in service operations.   The threats from Google, Amazon, and Airbnb as a (potential, new) giant tourism enterprise in the market.   Investors’ growing interest in boutique retail stores and hotels. Customer loyalty issues as more travel companies adopted the dynamic pricing strategy even in their frequent traveler programs.   Safety issues during travel.     Certainly, the global pandemic was not