Skip to main content

Smart TVs in Hotels: A Future Reality?

3-D TVs did not make a big hit last year. Manufacturers are turning their hopes to smart TVs. As reported by Evan Ramstad at The Wall Street Journal, TV makers predict that “Smart TV” is the trend. At least, they are attempting to make TVs as “smart” as tablet PCs or smart phones. Smart TVs will also be able to navigate and use a variety of applications that are similar to those of tablet PCs and smart phones. Last year, 210 million TV sets were sold, among which 21% had an Internet connection. By 2014, more than 50% of the TV sets sold will have Internet connections. A while ago, Google also introduced a Google TV. It may seem that consumers may soon touch a real “Smart TV.”

Many hotels have already allowed guests to check-out or make orders with the TV sets in guestrooms. Some of them also start using iPads and smart phones in guest services and/or operations. Will smart TVs become the next hit for the hospitality industry?


References:
Ramstad, E. (January 4, 2010). TV makers turn their hopes to apps. The Wall Street Journal, pp. B1 & B2. (http://on.wsj.com/e0rlXI)
The video was downloaded from YouTube via http://www.youtube.com/watch?v=TRUSumyeoPY

Comments

  1. I think it's a great idea to introduce smart TVs into hotels. Having them in the guest rooms, as well as the main lobby would be a great benefit to guests. If all the tvs were equipped with the internet, it would allow guests to quickly check things like the weather or bus schedules, etc. Also, the fact that they could connect the tvs in the rooms with the front desk as mentioned to do room service or if the guest needed anything, it could be easier to keep track of than dialing the front desk. This is obviously becoming a very big trend, and hotels are going to be expected to keep up with the trends, especially since it would be so beneficial to the guests. I can see the luxury and high-end hotels getting these smart tvs in the very near future.

    ReplyDelete

Post a Comment

Popular posts from this blog

Luxury vs. Millennials and Their Technology: The Ritz-Carlton (By Julia Shorr)

Embodying the finest luxury experience, The Ritz-Carlton Hotel Company, LLC has been established since 1983. In 1998, Marriott International purchased the brand offering it more opportunity for growth while being independently owned and operated. They are known for their enhanced service level as the motto states, “Ladies and Gentlemen serving Ladies and Gentlemen”. The luxury brand now carries 97 hotels and resorts internationally and is attempting to keep the aspects of luxury while keeping up with the trends of the technologically improving generations. The Varying Demographics of the Target Market The Ritz-Carlton’s typical target market includes: business executives, corporate, leisure travelers, typically middle-aged persons and elders, and families from the upper and upper-middle class section of society .   This infers a large range of types of travelers in which all are similar in that they are not opposed to spending extra for the luxurious ambiance. However, with

Is It OK for Hotel Staff to Wear Piercings and Tattoos?

Time has changed. I see more and more college students wearing piercings and tattoos nowadays, but is it OK for hotel staff to wear piercings and tattoos? The answer is “no, no, no.” According a report at USAToday.com, customers across the board do not want to see any hotel workers with pierced eyebrow, pierced tongue, tattooed arm, or nose ring. Some may argue that tattooed and pierced workers may seem more acceptable in edgy boutique hotels as compared to the big franchised hotels, but the survey results did not find any differences among a variety of lodging products. Many respondents believe people who wear visible tattoos and piercings are taking a high risk of their professional lives. If you stay in a hotel, do you mind being served by tattooed and/or pierced staff? What if you are the one who makes the hiring decision? References: USAToday.com: http://tinyurl.com/linchikwok08042010 Picture was downloaded from http://tinyurl.com/linchikwok08042010P

In what ways will AI affect restaurant operations?

A new wave of industrial revolution is here --- AI (artificial intelligence) will change everything we do. Undoubtedly, AI can improve restaurant operations.     Menu Engineering and Quality Control    AI can provide insights into a restaurant’s menu offerings and pricing strategies based on consumer data and market trends. Restaurant owners can adjust the recipes/menu and price accordingly.     AI can help restaurants monitor food temperature, cleanliness, and safety procedures, ensuring they comply with health and safety regulations. For example, AI can remind a sushi chef to replace a sushi plate that has been “sitting” on the conveyor belt for too long with a more popular item.     Consumer Experience   AI can help restaurants create location-based, personalized marketing campaigns to reach specific and targeted customers at the right time. Then, AI-empowered chatbots, reservation, and table management systems can help restaurants answer customer inquiries, manage reservations, and