Skip to main content

Smart TVs in Hotels: A Future Reality?

3-D TVs did not make a big hit last year. Manufacturers are turning their hopes to smart TVs. As reported by Evan Ramstad at The Wall Street Journal, TV makers predict that “Smart TV” is the trend. At least, they are attempting to make TVs as “smart” as tablet PCs or smart phones. Smart TVs will also be able to navigate and use a variety of applications that are similar to those of tablet PCs and smart phones. Last year, 210 million TV sets were sold, among which 21% had an Internet connection. By 2014, more than 50% of the TV sets sold will have Internet connections. A while ago, Google also introduced a Google TV. It may seem that consumers may soon touch a real “Smart TV.”

Many hotels have already allowed guests to check-out or make orders with the TV sets in guestrooms. Some of them also start using iPads and smart phones in guest services and/or operations. Will smart TVs become the next hit for the hospitality industry?


References:
Ramstad, E. (January 4, 2010). TV makers turn their hopes to apps. The Wall Street Journal, pp. B1 & B2. (http://on.wsj.com/e0rlXI)
The video was downloaded from YouTube via http://www.youtube.com/watch?v=TRUSumyeoPY

Comments

  1. I think it's a great idea to introduce smart TVs into hotels. Having them in the guest rooms, as well as the main lobby would be a great benefit to guests. If all the tvs were equipped with the internet, it would allow guests to quickly check things like the weather or bus schedules, etc. Also, the fact that they could connect the tvs in the rooms with the front desk as mentioned to do room service or if the guest needed anything, it could be easier to keep track of than dialing the front desk. This is obviously becoming a very big trend, and hotels are going to be expected to keep up with the trends, especially since it would be so beneficial to the guests. I can see the luxury and high-end hotels getting these smart tvs in the very near future.

    ReplyDelete

Post a Comment

Popular posts from this blog

Yammer: A Social Networking Site Exclusively for the Workplace

Effective internal communications among employees are related to some desirable organizational outcomes, such as robust morale, a clear vision, low turnover, and high employee engagement. The question is what platform can serve the purpose. This ABC News video introduces “ Yammer ,” an exclusive internal communication tool for companies. A user must use a valid company e-mail address to sign up for an account. Once an account is validated, the user will be led to the company page that is pretty much like a Facebook page. The difference is that only the users whose e-mail addresses share the same domain can see the wall and communicate with each other. I have no question about whether Yammer could be a useful internal communication tool for companies, but I just wonder: how many social networking sites do people need for communication? Why people have to “create” so many platforms or channels for “effective communications”? To many people, Facebook is only for “friends,” whe

Will restaurants of the future still need a dining room?

It does not seem the coronavirus is leaving us soon, although we have seen good   progress in developing the vaccine . In recent weeks, many places reported   a surge of new infected COVID-19 cases . Some even resumed   lockdowns   and the mask-mandate order, forcing restaurants to   shut down indoor dining   services again.     As a short-term remedy, restaurants immediately shifted their offering to   curbside pickup and delivery  services. Meanwhile, restaurants are testing new concepts to embrace the   contactless self-service  trend for the future. Here are some examples,     Chipotle opened its first digital-only restaurant     The new prototype, known as the   Chipotle Digital Kitchen , debut in Highland Falls, NY, earlier this month. Different from the traditional Chipotle restaurant, the Chipotle Digital Kitchen features:     A lobby designated for pickup services through off-premise orders.   A see-through kitchen, allowing customers to see, smell, and hear what is going on b

The 2020 hospitality and tourism trends that will likely stay in 2021 and beyond

The COVID-19 pandemic had made an unprecedented impact on the   global economy   in 2020. The good news is the long-waited COVID-19 vaccines will   soon become available . Let’s hope that the coronavirus will disappear soon as we enter the New Year.     Looking back before we look forward   At year-end 2019, I predicted a few   2020 trends   in hospitality, retail, and tourism businesses. For example, I recommended that we should pay special attention to the following areas:      A shifting focus on food delivery, sustainable food, and quick-casual restaurants. Using AI and facial recognition in service operations.   The threats from Google, Amazon, and Airbnb as a (potential, new) giant tourism enterprise in the market.   Investors’ growing interest in boutique retail stores and hotels. Customer loyalty issues as more travel companies adopted the dynamic pricing strategy even in their frequent traveler programs.   Safety issues during travel.     Certainly, the global pandemic was not