Skip to main content

International Hotel, Motel + Restaurant Show 2011

Image
By
This is the third time that I attended the International Hotel, Motel + Restaurant Show (Hotel Show) in New York City. While my schedule did not allow me to “explore” the new neighborhoods and trends in the City, I attended the Leadership Forum in the Hotel Show and the Alligator Hour hosted by CHRIE.

I did not find any “wow” factors or information that really surprised me in the Hotel Show. I, however, wrote down some notes taken in the Leadership Forum. If you attended or presented in the Hotel Show, let me know if you agree or disagree with me on the following:  
  • Overall, the statistics have shown signs of recovery based on ADR and occupancy, but the performance has not bounced back to the “peak” yet. Many uncertainties still exist (from a variety of sources).
  • Opportunities can be found in the university, military, and airport markets because they have captive customers.
  • There are several market “myths.” The truth include: income does not define segments; leisure, not business, drives the industry; there is a “clear cut” of business and leisure travelers; Boomers will not be completely replaced by Millennials; traditional reservation channels are still working.
  • Technology, especially “green technology,” is still a big focus of this year’s Hotel Show. I, however, did not hear anything unexpected.
  • Boutique hotel is still a big trend. As a matter of fact, Boutique Design New York also took place at the same time and in the same location as the Hotel Show did.

Overall, I liked this trip. I met many colleagues and the future industry leaders (students) in the Hotel Show and the Alligator Hour.

To check out the pictures I took in the Hotel Show, please visit (and Like) my Facebook Page.

Relevant discussion:
International Hotel, Motel + Restaurant Show 2010
Pictures taken in the Hotel Show of 2010

Selected Picture 1: MenuPad and Using Technology in Portion Control


Selected Picture 2: Mini Bar in Hotels

Labels:

Comments

  1. AnonymousNovember 15, 2011 at 4:31 PM

    With the exponential growth of technologies I'm surprised there werent any noticablly innovative products.
    However, the menu pad that you have depicted is something that I have only seen once or twice in the United States. On the contrary, I have seen the menu pad at least 10 different times when I have been outside the U.S. I have seen it in Canada, Italy, Spain and the Netherlands. I find this interesting and it makes me wonder how many new advancements go through Europe first before they get here?
    The menu pad is a really great innovation, as it makes paying with a credit card at restaurant much more easier. Not only does it make the server's job easier, it takes away from the wait for the customer to get theyre credit card back. It's a win-win product for both the customer and the restaurant.

    Ben Weber
    HPM 321

    ReplyDelete
  2. Jessica HwangNovember 15, 2011 at 8:57 PM

    I agree with your mentioning of the "clear cut" between business and leisure guests in hotels. During my internship over the last couple summers, there were drastic changes from Monday-Thursday to Friday-Sunday. Despite the media and economy reports of declining income and unemployment, I found it hard to believe with a relatively small hotel in a Chicago-Suburb Hilton Hotel selling out almost every night.

    Also, with the whole "green" idea, I feel as though many hotels has adopted to the point where it just seems like the norm to do it. Motion sensors, recycling, and overall conservation are just some of the basic "expected" actions of businesses these days.

    Jessica Hwang
    HPM 314

    ReplyDelete

Post a Comment

Popular posts from this blog

What Shall We Do When Job Seekers Cheat the AI Hiring Systems?

By
AI can streamline the hiring process, but concerns linger. For example, AI could perpetuate gender or racial biases in the hiring process , just like most human HR managers could do. Meanwhile, to increase the chances of being picked by AI, job candidates must prepare resumes and job interviews tailored to AI’s “preference.” When more job candidates understand how to convince AI that they are the best candidates for the job , can AI still make valid recommendations to hire the best-fit candidate in the pool? Then, if AI makes a mix of valid and invalid recommendations for hiring, will HR managers find it more challenging to select the right candidate for the job? The situation can get even more complicated if a candidate cheats the AI hiring systems. Cheat to bypass AI screening: Is it the cruelty of human nature? Job candidates are eager to get hired. Career coaches want to help. That is a good thing. Nevertheless, I have seen many free online tutorial videos teaching job candidate...
19 comments
Read more

Learn-by-Going: Study Abroad in Thailand (by Cecilyah New)

By
When I signed up for the 2024 Thailand Collins College Study Abroad Program, I did not anticipate a life-changing experience. I had no expectations beyond learning how to cook Thai food in Thailand for course credits, and I had not researched much about studying abroad before the trip. However, during my time at Rajamangala University of Technology Thanyaburi ( RMUTT ), I immersed myself in Thai culture, gained new insights into the hospitality industry, and broadened my global perspective in a new environment. Participating in this study abroad program has significantly contributed to my academic journey, professional development, and personal growth.   Academic and Professional Enrichment at RMUTT The Faculty of Liberal Arts at RMUTT and Dr. Kwok organized an intensive educational program that provided us with a comprehensive overview of hospitality and tourism in Thailand, along with an introduction to Thai history, language, and culture. On campus, we attended lectures that del...
13 comments
Read more

Is It OK for Hotel Staff to Wear Piercings and Tattoos?

By
Time has changed. I see more and more college students wearing piercings and tattoos nowadays, but is it OK for hotel staff to wear piercings and tattoos? The answer is “no, no, no.” According a report at USAToday.com, customers across the board do not want to see any hotel workers with pierced eyebrow, pierced tongue, tattooed arm, or nose ring. Some may argue that tattooed and pierced workers may seem more acceptable in edgy boutique hotels as compared to the big franchised hotels, but the survey results did not find any differences among a variety of lodging products. Many respondents believe people who wear visible tattoos and piercings are taking a high risk of their professional lives. If you stay in a hotel, do you mind being served by tattooed and/or pierced staff? What if you are the one who makes the hiring decision? References: USAToday.com: http://tinyurl.com/linchikwok08042010 Picture was downloaded from http://tinyurl.com/linchikwok08042010P
28 comments
Read more