Skip to main content

The Importance of Adaptability and Flexibility

Technology, management practices, and operation procedures … you name it, everything is now changing in a very fast pace. During the time when changes is the only constant, companies are seeking for CEOs who are adaptable leaders. Even under current recession with record high unemployment rate, “the number of executive searches in North America rose about 33% during the first half of this year” (Lubin @ The Wall Street Journal).

According the Clarke Murphy, who leads a global CEO search firm, companies look for assertive leaders who are able to change quickly --- e.g. developing and launching new products and going into new markets. Those “strong operators who can adapt quickly and gain the confidence of employees and shareholders” are in high demand.

Indeed, adaptability and flexibility are two critical attributes that a job candidate should have no matter if s/he is applying for a CEO position or an entry level job. Two years ago, I also interviewed a regional recruiter of a hotel chain about her expectations of hospitality students during the time when she selected student candidates for managerial positions. She told me: “Being flexible is important. For example, if a student told me s/he only wants to work in Houston as an event planner, s/he just narrowed her opportunity from 200 to 1 or zero.” Last year, I also saw some talented SU graduates leaving school without a job --- not because they were not ready, probably because they only wanted to work in a full service hotel in Manhattan.

To secure a job offer and succeed in a hospitality career, one must be flexible in terms of jobs and locations. Good opportunities are often presented to those who are willing to move from one city to another and/or from one functional or operational area to another. Being adaptable helps develop a person’s managerial and leadership skills. So, if you are looking for a job, are you flexible and adaptable? If so, how well can you demonstrate your attributes in your resume and during interview? In the near future, we will discuss more detail in resume writing and interview preparations.

References:
Lubin, J.S. (2010, August 9). Recruiting firm finds adaptable CEOs in high demand. The Wall Street Journal, p. B6.
Picture was downloaded from: http://www.kimminsdesign.com/if.htm

Comments

  1. I always have this question as well? Do you think is appropriate as an applicant (like me) to raise questions as what you asked to Ms Clarke Murthy & Directors of Crowne Plaza at career fair? interview?

    For example

    1. what is his/her expectations of applicants (aka hospitality students) during the time when she selected student candidates for the job?

    2. What is their recruiment process?

    Also, How detailed information should I reviewd in my facebook profile/linked in profile? Sometimes, especially in Linked In..the work experience details might match up with your "resume" basically. So would you feel secured to review those detail information? Also would it be better not to review but send them the resume through application process for the job? What do you think?

    ReplyDelete
  2. Very good questions, Amy.

    I highly recommend you to take my Leadership and Career Management class. As a matter of fact, the first lecture I does for that class answers all the questions you asked above. It is also a research project I've completed before. The manuscripts are under review at this point. Once they are published, I will let you know and provide you a copy of the research findings.

    I actually prepared similar questions to the hotel managers. We did not have enough time to cover all questions during the tour. I very appreciate the managers. They did a very thorough and provided us plenty of insightful information about hotel operations. You may ask these questions the next time when we do a hotel tour and when we have a guest speaker speaking in the class.

    ReplyDelete
  3. Thank you very much Dr. Kwok, I have always wanted to take your HPM 300 Leadership and Career Management class & HPM 314. Unfortunately I have taken both of the classes in my freshman year.
    YES do I have a 2nd chance?

    i think another method for me to have the answers for these questions are from your research findings & for me to be your research assistant. I enjoy sharing your blog articles to my friends & family,very insightful indeed.

    Have a great night!

    ReplyDelete
  4. I like your post. You gives to me a good knowledge. It is related to my interest for Hotel Management Software Apps. Writing method of this post is good. Nice work,

    ReplyDelete
  5. Great Helpful piece of content. Precise and accurate information. Really Appreciate it. You might be looking for Hotel Management Software Solutions Michigan

    ReplyDelete
  6. Successful candidates for General Manager roles should have a strong working knowledge of the technologies and other WMS systems commonly used in the industry. Depending on the role, an understanding of transport and customer service can be beneficial, as can a good sense of commercial and financial awareness. General manager recruitment services

    ReplyDelete

Post a Comment

Popular posts from this blog

Is It OK for Hotel Staff to Wear Piercings and Tattoos?

Time has changed. I see more and more college students wearing piercings and tattoos nowadays, but is it OK for hotel staff to wear piercings and tattoos? The answer is “no, no, no.” According a report at USAToday.com, customers across the board do not want to see any hotel workers with pierced eyebrow, pierced tongue, tattooed arm, or nose ring. Some may argue that tattooed and pierced workers may seem more acceptable in edgy boutique hotels as compared to the big franchised hotels, but the survey results did not find any differences among a variety of lodging products. Many respondents believe people who wear visible tattoos and piercings are taking a high risk of their professional lives. If you stay in a hotel, do you mind being served by tattooed and/or pierced staff? What if you are the one who makes the hiring decision? References: USAToday.com: http://tinyurl.com/linchikwok08042010 Picture was downloaded from http://tinyurl.com/linchikwok08042010P

Where Coffee Meets Culture: My Experience with Orientation, Socialization, and Culture at Dutch Bros (by Karina Martinez)

When people think of Dutch Bros, they usually picture colorful drinks, loud music, free stickers, and baristas so friendly they’ll jump in the car with you.  As someone who has had the opportunity to work for Dutch Bros, I can say that the energy customers feel isn’t an act; it is the result of intentional and effective HR practices that are focused on orientation, socialization, and culture. From your very first day, you experience how these practices shape the entire Dutch experience.  Orientation, Socialization, Culture   In HR management, orientation is the introduction of the role and company to new hires. This is intended to help them feel welcomed and informed. Socialization goes beyond the initial training process; it’s how new hires grasp the organization’s values, behaviors, and traditions over time. Together, these fun...

Average/Below-Average Looking People Can Earn as Much as the Attractive Ones

Research has shown that attractive people can not only charm interviewers (and thus get hired easier), they are also more likely to earn more as compared to those with average or below-average looks. Accordingly to a Wall Street Journal report , attractive people can earn 3% - 4% more than a person with below-average look. If such difference adds up over a person’s lifetime, an attractive person can earn up to $230,000 more than an ugly worker; even an average-looking person can make $140,000 more. Another relevant Wall Street Journal report also suggests that workers who exercise regularly can earn 9% more than those who do not. If that is the fact (I believe it is), is it legal? Can employers do that? Linchi Kwok and Otto @SyracuseU Career Fair To my knowledge, no law or regulation under EEOC (Equal Employment Opportunity Commission) considers a person’s look as a protective class. It is true that people in general have an idea of what kind of person they feel attract...