Creating a Memorable Experience with Unique Amenities: ABCNews Videos

We discussed boutique hotel concept and hotel designs before. Today, I would like to share three ABCNews videos about unique hotel amenities:

Video I (The Ritz Carlton Hotels & Resorts) includes:
• Feeding horses in Central Park, NYC
• Cultural Embassador, Kapulua, Maui Hawaii
• Load-a-Lab in Bachelor Gulch, Colorado
• Tanning Butler in South Beach Miami, Florida
• Fire and Wine Butler in Half Moon Bay, California
• Bicycling Concierge, Enniskerry, County Wicklow Ireland

Video II shows:
• Sleep Concierge at the Benjamin Hotel, NYC
• Running Concierge at the Westin Hotels
• Professional Astronomers, L’Auberge de Sedona, Arizona

Video III presents:
• Soap Concierge at the Tides Riviera Maya Mexico
• Tall rooms at the Epic Hotel Miami, Florida
• Barbie Suites at the Hotel Plaza Athenee Paris
• Gondola Massages at the Lowes Coronado Bay Resort San Diego
• Underwater Suite at Conrad Maldives Rangali Island
• Pet Therapy at the Hotel deLuxe Portland Oregon
• Mile High Arrival at the Six Senses Hideaway Zighy Bay Oman
• In-room Cocktail Service at the Surrey Hotel, NYC

Which amenity do you like the most? What efforts does your hotel make to create memorable experience?

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Linchi Kwok, Ph.D.

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